Purpose: This survey explores how patients perceive healthcare consumerism, including choice, transparency, digital access, cost sensitivity, and trust. Responses reflect attitudes shaped by recent trends discussed at the JP Morgan Healthcare Conference.
Instructions: Please indicate how much you agree or disagree with each statement using the following scale:
1 = Strongly Disagree
2 = Disagree
3 = Neither Agree nor Disagree
4 = Agree
5 = Strongly Agree
I view myself as an active consumer when making healthcare decisions.
The cost of care significantly influences where and when I seek medical services.
I expect to see prices or cost estimates before receiving non-emergency medical care.
I compare healthcare providers in the same way I compare other service providers (e.g., reviews, access, convenience).
Digital tools (patient portals, apps, telehealth) strongly affect my satisfaction with a healthcare provider.
I am more likely to trust healthcare organizations that are transparent about outcomes and quality metrics.
Convenience (location, hours, virtual visits) matters as much to me as clinical expertise.
I feel comfortable asking my physician about lower-cost or alternative treatment options.
My insurance plan has made me more cost-conscious about my healthcare decisions.
I believe healthcare organizations should operate more like consumer-oriented service companies.
I am willing to switch healthcare providers if my expectations around service or transparency are not met.
I expect healthcare to fit into my life, rather than rearranging my life around healthcare
I feel more engaged in my care when providers treat me as a partner in decision-making.
