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Home Perspectives

A New Normal for Chronic Pain Patients?

Fingers pointed everywhere in the name of culpability

Matt Ketchum by Matt Ketchum
May 24, 2024
in Perspectives
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A New Normal for Chronic Pain Patients

Nick Moore

I think we can all agree that during events that led to the current climate of the “opioid crisis,” mistakes were made. There are fingers being pointed in multiple directions in the name of culpability, with doctors unfairly taking much of the blame. The companies who manufacture and sell these drugs have taken some heat as well in the form of stiff financial penalties. Then there are the victims of the crisis who have lost their lives, people who have families that grieve for their loved ones and demand answers. What gets lost in this war on medicine is the poor souls who live in constant pain and suffer along with their families. Unfortunately, I fall into this category and have been fully impacted by the measures taken to remove opioid pain medicine as a tool to combat chronic pain. 
 
I find myself qualified to speak on this topic because I’ve spent the past 18 years living with chronic pain after having sustained life-altering injuries from two different car accidents that came 12 years apart. The first accident broke my neck. But after wearing a halo for three months I made a relatively full recovery. I say relatively because after recovering I got my introduction to arthritis and what chronic pain feels like. The second accident simply made things worse: Multiple broken ribs and my spine was torn leaving me paralyzed for likely the rest of my natural life. With my disabled designation I’ve been relegated to a wheelchair and spend far too much of my life in my hospital bed saddled with such severe pain. I have lost relationships, lost the ability to work, and don’t receive the medicine or health care I require to live a normal life.

I am not alone in worrying about the future of medicine as the number of physicians who prescribe these medicines is shrinking by the day. Here in northwestern Indiana, we recently lost another prominent doctor who suddenly closed his practice, leaving numerous patients without pain management. This is not the first time a doctor has had to close their practice and it certainly won’t be the last time. Whenever a doctor still prescribes these medicines, it shows his or her compassion to patients and that shows they are willing to stand up for their patients. But when a doctor suddenly closes their practice, it causes life altering suffering. People suffer mightily and finding a replacement these days is an exercise in frustration. If you allude to wanting any medicine is instantly met with skepticism. 
 
My question is: Are we better off now under a system that discourages doctors from prescribing these crucial medicines? Here in this country, more people have died via fentanyl overdose which has set records the past three years, instead of a system of controlled substances where people know they are taking a safe and measured dose. Sadly, many will turn to the streets for their relief, and I fear many more people will die before they stop blaming doctors and punishing pain patients: The law-abiding citizens who simply depend on pain medicine just as a diabetic depends on insulin. None of the patients are on “narcotics” because of the taboo they have become. They don’t choose to be on these medicines. I even despise the word narcotic because it has negative connotations.  When I hear narcotic, I think of illegal drugs being bought on some street corners, almost a police term. 
 
My question is: What is the alternative if we are going to remove pain medicine as a tool to combat pain? The only FDA approved medicine for chronic pain is opioid pain medicine; and if the plan is to eliminate that treatment, there has to be a viable alternative. If not, we will continue to see patients taking extreme and dangerous measures to treat their painful conditions. When the alternative to managing pain is more dangerous than using conventional pain medicine, I think we need to re-analyze this approach. I agree that the treatment of pain via opioid pain medicine is not the first option. In fact it should only be employed when other methods have failed.  But once all other methods have failed, there needs to be an understanding that these medicines have a role in treating pain. Once a patient loses the quality-of-life battle, they start losing the will to live. I implore you to think about what it must be like to have untreated pain govern your entire life, and then be told your suffering does not meet the threshold to merit receiving the only means of relief.

Chronic pain affects every aspect of my life, which means it affects the lives of family members who must endure the suffering as well. I just ask you to examine what it must be like to walk a mile in my shoes, or in my case roll a mile, as I will likely never walk again in my natural life. The weight of my affliction has forever altered every aspect of my life and I fear for the future. People with a disability already shoulder a heavy burden, so why make them suffer the indignity of enduring the type of pain that makes life nearly impossible to enjoy?  

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Matt Ketchum

Matt Ketchum

Matt Ketchum is a chronic pain patient from Indiana.

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Videos

Most employers are unknowingly steering their health plans toward higher costs and reduced control — until they understand how fiduciary missteps and anti-competitive contracts bleed their budgets dry. Katie Talento, a recognized health policy leader, reveals how shifting the network paradigm can save millions by emphasizing independent providers, direct contracting, and innovative tiering models.

Grounded in real-world case studies like Harris Rosen’s community-driven initiative, this episode dives deep into practical strategies to realign incentives—focusing on primary care, specialty care, and transparent vendor relationships. You'll discover how traditional carrier networks are often Trojan horses, locking employers into costly, opaque arrangements that undermine fiduciary duties. Katie breaks down simple yet powerful reforms: owning your data, eliminating conflicts of interest, and outlawing anti-competitive contract clauses.

We explore how a post-network framework—where patients are free to choose providers without restrictive network barriers—can massively reduce costs and improve health outcomes. You'll learn why independent, locally owned providers are vital to rebuilding trust, reducing unnecessary procedures, and reinvesting savings into the community. This conversation offers clarity on the unseen legal landmines employers face and actionable ways to craft health plans built on transparency, independence, and aligned incentives.

Perfect for HR pros, benefits advisors, physicians, and employer leaders committed to transforming healthcare from the ground up. If you’re tired of broken healthcare models draining your budget and frustrating your staff, this episode will empower you to take control by understanding and reshaping the very foundations of employer-sponsored health. Discover the blueprint for smarter, fairer, and more sustainable benefits.

Visit katytalento.com or allbetter.health to connect directly and explore how these innovations can work for your organization. Your path toward a healthier, more cost-effective future starts here.

Chapters

00:00 Introduction to Employer-Sponsored Health Plans
02:50 Understanding ERISA and Fiduciary Responsibilities
06:08 The Misalignment of Clinical and Financial Interests
08:54 Enforcement and Legal Implications for Employers
11:49 Redefining Networks: The Post-Network Framework
25:34 Navigating Healthcare Contracts and Cash Payments
27:31 Understanding Employer Health Plan Structures
28:04 The Role of Benefits Advisors in Health Plans
30:45 Governance and Data Ownership in Health Plans
37:05 Case Study: The Rosen Hotels' Health Model
41:33 Incentivizing Healthy Choices in Healthcare
47:22 Empowering Primary Care and Independent Providers
The Hidden Costs Employers Don’t See in Traditional Health Plans
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